Exhorts individuals to avail the advantage of one cease answer to their grievances at www.join.punjab.gov.in
Lauds tireless efforts of complete crew of administration in making certain well timed treatment to complaints
Jalandhar: Adding one other feather in its cap, Jalandhar district has ranked first in the state for redressing public grievances inside stipulated timeline obtained on-line by www.join.punjab.gov.in portal.
Divulging the small print, Deputy Commissioner Ghanshyam Thori stated that PB-PGRAMS portal was launched to supply time-bound and clean answer to public grievances. He added that as many as 536 complaints had been filed on this portal by the residents of which 500 have been addressed by the involved authorities. He additional talked about that no criticism was pending on the portal past the given timeline including the portal mirrored zero pendency in Jalandhar.
The deputy commissioner said that the portal aimed toward offering one-stop digital platform to all types of grievances with particular focus on in-time treatment to reported complaints as any matter filed on this distinctive system is redressed inside a time interval of seven days from the date of filling.
The DC stated that to facilitate residents with help in logging complaints on the portal, the district administration had already began the criticism submitting providers at Sewa Kendras. He added that individuals both can file a criticism instantly or go to close by Sewa Kendras to submit a criticism with the required paperwork. A facilitation charges of Rs. 10 is collected by the Sewa Kendra including Mr. Thori exhorted individuals to make the most of this grievances redressal mechanism to get time-bound options to their points.
The deputy commissioner stated that instructions have already been given to the officers to strictly adhere to the well timed decision of the complaints filed by the citizen on the portal. He stated that the Punjab Government is dedicated to giving topmost precedence to settle all of the issues of residents as quickly as attainable by this digital medium. Meanwhile, he additionally lauded the crew spirit demonstrated by your entire crew of district administration to make this portal a profitable enterprise in Jalandhar and directed the officers to proceed to exhibit such zeal and fervour in direction of citizen service.