Truecaller has introduced that it’s working with the oﬃce of Tejasvi Surya, Member of Parliament, to develop a directory of ‘Govt Services’ inside Truecaller’s search engine that aggregates contacts by departments in varied districts.
The directory will function a single repository of government contacts for residents.
“This comes after the government recognised that there’s a big hole in easy accessibility to data for residents to attach with the touch-points in varied government providers and in addition for residents to supply their suggestions on their expertise with the diﬀerent departments,” Tuecaller mentioned in an official launch.
The function is at present in testing and will likely be launched quickly in Karnataka. It is hoping to broaden this partnership with different state governments.
It will even be including a suggestions mechanism to the brand new function as half of the government consultant’s request to test whether or not consumer queries and points have been resolved inside acceptable timelines.
“We are excited and happy that the government oﬃcial gave us the chance to make communication extra accessible and eﬃcient for residents, whereas creating a platform for them to have the ability to enhance their providers long-term. We wish to broaden this to many extra states and finally the complete nation. Over the years, we’ve constructed a big consumer base of over 200 nillion energetic customers in India alone,“ Alan Mamedi, CEO & Co-founder at Truecaller mentioned.
“We wish to be extra accessible to the folks, so we noticed a giant alternative right here for a partnership. And we all know for a reality that individuals, typically, have hassle ﬁnding the right numbers of varied government departments. With Truecaller’s Government Services directory , folks in Bengaluru and Karnataka should not have any hassle in ﬁnding the right particular person or division in case they’ve any type of query or civic difficulty,” mentioned Surya.